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Error While enabling the Update Manager plug-in VCenter, fails with the Error : database unavailable or has network problems

Problem |

Unable to enable Update Manager
While trying to enable Update Manager found below error:

Error: ”There was an error connecting to VMware vCenter Update Manager <server name>:443. Database temporarily unavailable or has network problems.

Check \Update Manager\vmware-vum-server-log4cpp.log log file for below error.

'Activation' 3296 ERROR] [activationValidator, 237] vim.fault.DatabaseError
 'Activation' 3296 ERROR] [activationValidator, 244] No started
'Activation' 3296 INFO] [activationValidator, 249] Leave Validate. Failed
862 'VcIntegrity' 3416 ERROR] [vcIntegrity, 807] ODBC error: (VMU-01) - [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified

Root Cause |
Update Manager is installed with a remote SQL 2005, 2008 or 2012 database using Windows Authentication and the Update Manager Service is set to log in as a Local System Account.

Follow below steps to fix this issue |

To resolve this issue, change the Update Manager Service to log on to the remote database as a Windows account with Administrator privileges:

  • Click Start > Run, type services.msc, and click OK.
  • Right-click VMware Update Manager and click Properties.
  • Click the Log on tab.
  • Select This account, specify the Windows account along with the appropriate password, which is used during Database configuration, then click OK.
  • Right-click VMware Update Manager and click Restart.

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